Transfer ownership of the organization

An organization has one Owner, and only the Owner can hand it to somebody else. The transfer happens in the administrative panel, at admin.inspekio.com, on the Organization page.

Only the Owner can require two-step verification from the members, close the organization and transfer it. That is why the transfer exists: somebody leaving the company cannot leave those three things without an owner.

1. Who can receive it

An Active member of the same organization, who has already accepted the invite, and who is not you. An invite the person has not accepted yet does not count.

If nobody fits, the card says No active member can receive this organization. Invite someone and wait until they accept. See Invite the team.

2. Transfer

1. Go to Organization and find the Transfer ownership card.
2. Pick the person in New owner.
3. Click Transfer….
4. Read what the window says and type the organization name in To confirm, type the organization name:. Click Continue.
5. Confirm who you are, with the 6-digit code from the next section.
6. Click Transfer ownership.

The screen confirms: Maria Silva is now the owner of Assistência Alfa.

Coming back depends on the other person

Once you transfer, you become an Admin in the organization. Only the new Owner can transfer the organization back. The person does not have to accept anything: the change is immediate.

The new Owner is told in the panel, by notification on the phone and by email: Ana Souza transferred ownership of Assistência Alfa to you.

3. The 6-digit code

The transfer asks for one confirmation beyond your password, because it cannot be undone without the other person.

• With an authenticator app on the account: type the 6-digit code the authenticator shows. The screen asks Enter the 6-digit code from your authenticator app to confirm the transfer.
• Without an authenticator: Inspekio sends a code to the email of your own account. The screen says We sent a 6-digit code to you@company.com. It is valid for 10 minutes and works only once.

If you registered the authenticator just now and have not signed in again, its code does not work, and the screen switches by itself to the emailed code.

Messages that can show up here:

Message	What to do
Invalid or expired code. Check the code or ask for a new one.	Check the code. Use Resend code to ask for another.
Wait one minute before you ask for another code.	Wait. Resend in 45 s shows how long is left.
You asked for too many codes in the last hour. Try again later.	Come back later. The limit protects your account.

A new code invalidates the previous one. Always use the most recent email.

4. If the screen refuses the transfer

Message	What it means
This member cannot receive the organization. They must be an active member.	The person has not accepted the invite, or was removed. See section 1.
This member already owns an organization with the same name. Rename one of the organizations and try again.	Two organizations of the same owner cannot share a name. Rename one of them.
Only the owner can transfer this organization.	You are an Admin, not the Owner. Ask the Owner.

5. Before you delete your account

An account that still owns an organization cannot be deleted. The Delete account window lists each one: You still own the organizations below. Transfer each one to another member or close it before you delete your account. Each line has the Transfer ownership shortcut.

After the last one, the window says You no longer own any organization. Confirm to delete your account. and the same button completes the deletion.

What next

• Invite the team
• I cannot sign in