Phone requirements
The technician uses the Inspekio app on a phone, in the field and often without signal. Answers, photos and videos stay saved on the device until the connection comes back. That is why the phone’s memory and free space matter more than its camera.
Minimum to install
Section titled “Minimum to install”- Android: version 7.0 or newer.
- iPhone: iOS 15 or newer.
- Free space: 2 GB.
A phone at the minimum installs the app and runs the work order. With many work orders and photos saved offline, it gets slow and takes longer to send when the connection comes back.
Recommended for daily work
Section titled “Recommended for daily work”For a technician who does several work orders a day, takes many photos and spends hours without signal:
| Item | Recommended |
|---|---|
| Memory (RAM) | 4 GB or more |
| Storage | 64 GB, with at least 5 GB free |
| System | Android 11 or newer, or iPhone 8 or newer (iOS 16) |
| Processor | 64-bit |
| Internet | SIM card with a data plan |
What to check before buying
Section titled “What to check before buying”On the phone’s spec sheet, in the store or on the maker’s website:
- 4 GB of RAM or more. Phones with 2 GB or 3 GB work, but get slow with many photos saved on the device.
- No “Android Go”. Some entry-level phones ship with Android Go (Go edition). This Android version is made for phones with little memory and closes apps more often. Inspekio is slower on it.
- 64 GB of storage or more. Photos and videos not yet sent take space on the device.
To send faster in the field
Section titled “To send faster in the field”- A SIM card with a data plan in the technician’s phone lets photos upload during the day, without waiting for Wi-Fi.
- In the app, turn on Sync over mobile data. With this option off, photos wait for Wi-Fi. See Work without internet and sync later.
- Let the phone allow Inspekio to run in the background. See Sync with the app closed.
If the phone gets slow
Section titled “If the phone gets slow”- Close the other open apps.
- Free up space: delete gallery photos and videos you no longer need. Do not delete Inspekio or its data while items are still unsent: the page Work without internet and sync later shows how to check the sync queue first.
- Connect to a network and wait for the sync queue to reach zero. With fewer items saved, the device runs lighter.